The following information regards how to make a complaint and directs you to the policy we have in place to support you in being listened to.
Initial concerns can usually be managed by your child’s form tutor or the admin team in the front office. However, there may be times when you need to contact a senior member of staff.
Heads of Years
Years 7 & 8 Mrs Vicki Avery
Years 9 & 10 Mrs Julie Wilson
Year 11 Mrs Sue Brunton
SENCO Mr Todd Baines
Senior Leadership Team
Headteacher Mr David McGachen
Deputy Headteacher Mr Malcolm Ritchie
Deputy Headteacher Mr Todd Baines
Assistant Headteacher Ms Lesley McCormack
Schools Business Manager Mrs Maria Fuller
All can be reached on the school number 01920 412211.E mail addresses can also be given out by the school office.
Any concerns about the safety of any child should be addressed to the designated safeguarding lead (DSL), Mrs Sue Brunton. In the case of emergency child protection concerns contact the police on 999.
If you want to let the Headteacher know about an issue please email firstname.lastname@example.org
Or write to: –
Mr D McGachen
You may also arrange a meeting with the headteacher. To do so, please contact the school office to book an appointment.
Concerns about your Child’s Provision
Most concerns can be resolved by your child’s form tutor or teachers or management team as detailed above. However you may also want to contact your Special Needs Team Advisor. The N Link adviser for Pinewood is Anna McDowell (0300 123 4043).
Pinewood’s complaints Procedures Policy can be found in full in the policies section of this website or via the link below.